Contact Us

Draft v1 — 2026-07-28 — [BRAND] token, counsel review pending

We Actually Answer

Questions about an order, a product, or wholesale? Reach out — a real person reads every message, and we respond within 1 business day.

Email: support@[BRAND-DOMAIN] Phone: [SUPPORT_PHONE]

Support hours: Monday–Friday, 9:00 AM – 6:00 PM ET. Messages received outside these hours are answered the next business day.

Before You Write

You might find your answer faster here:

• Where's my order? Check the tracking link in your shipping email. If tracking has not moved in 7+ days, email us and we'll open a trace.
• Returns and refunds: See our [Refund & Return Policy]. Unopened items: 30 days. Defective items: free replacement.
• Shipping: Flat $4.95, free over $20, USPS/UPS, U.S. only. See our [Shipping Policy].
• Wholesale: Email support@[BRAND-DOMAIN] with the subject line "Wholesale" and tell us about your shop.

What to Include

For the fastest resolution, include your order number and, for damaged or defective items, a photo. That's usually everything we need to fix it in one reply.

Company

[BRAND] LLC, a Florida limited liability company Email: support@[BRAND-DOMAIN] Phone: [SUPPORT_PHONE]

[OPS NOTE — support owner]: Assign a named owner for the support inbox before launch. The 1-business-day response commitment above is published; the owner is accountable for meeting it, including a documented backup when the owner is unavailable.

For legal use only. 21+.